COVID-19 Update & FAQs

Updated November 13th

Effective Immediately: Our Wilmington branch lobby will be closed to appointment only.
 
 
Drive Up Hours will be:
Monday thru Friday 10 am to 6 pm
Saturday's 7 am to 1 pm

 

Updated November 3, 2020

We ask when you visit our branch lobbies, you call the branch operator to answer the following Covid-19 screening questions:

1. Are you currently experiencing any COVID-19 symptoms such as a fever of 100.4 or higher, coughing, sneezing, loss of taste or smell or experiencing shortness of breath, etc.?
2. Have you or someone you have been in close contact with travelled outside the United States within the last 14 days?
3. Have you been asked to quarantine or isolate yourself in the last 14 days?
4. Have you recently been tested for Covid-19 or are you currently awaiting test results?
5. Have you been in close contact with anyone diagnosed with COVID-19 in the last 14 days?

Once you have answered these questions, an employee can then meet you at the door to let you in. The number to call is 815-942-0130. We ask you understand how important it is to for us and you, that we keep our employees healthy and keep our doors "open" to serve you. 


Updated June 30, 2020

As businesses work through Phase 4 of the reopening plan presented by Governor Pritzker, Grundy Bank has made updates to our branches which are listed below. We still encourage the use of our drive-thru services during normal business hours and our suite of digital banking services for your health and safety during this time. If you are or have been sick, have had a temperature in excess of 100.4 degrees or have traveled to a foreign country within the last 14 days, we ask you to conduct a safer alternative to do your banking rather than visiting one of our branch locations. 

Branch Hours & Information
     • Morris – Drive-up at Main & Franklin Streets
            For our main bank branch, appointments are recommended but not required. The lobby capacity may be limited to allow social distancing. Visitors will be greeted by an employee when they arrive. Our lobby hours are:

           Monday thru Friday 9 am to 5 pm
           Saturday’s - 9 am to Noon

Visitors may be asked to temporarily lower their mask for security purposes before entering the lobby. Branch staff may ask to see your ID.

     • Morris – Drive-up at Main & Franklin Streets
            For our drive-up at Main & Franklin streets, normal hours will resume to:

            Monday thru Friday 7:30 am to 6 pm
            Saturday’s 7:30 am to Noon

      • Morris – 444 Bedford Road
            For our Bedford Road branch, the lobby will remain closed. Our drive-up will operate the following hours:

            Monday thru Friday 8:30 am to 5 pm
            Saturday’s 8:30 am to Noon

      • Wilmington – 120 S. Main Street
             For our main bank branch, appointment are recommended but not required. The lobby capacity may be limited to allow social distancing. Visitors will be greeted by an employee when they arrive. Our lobby hours are:

            Monday thru Friday 9 am to 5 pm
            Saturday’s - 9 am to 1 pm

            Our drive up Hours are :

            Monday thru Friday 7 am to 6 pm
            Saturday 7 am to 1 pm

Visitors may be asked to temporarily lower their mask for security purposes before entering the lobby. Branch staff may ask to see your ID.

Social Distancing
We ask that social distancing rules be followed as indicated in our lobbies.
Lobby furniture has been reduced to maintain social distancing.

Masks and Facial Coverings
Our front-line employees who work directly with clients will wear a face mask at all times.
Grundy Bank does ask that all clients or visitors wear a face mask.
For the safety of our employees, you will be asked to briefly pull down your mask upon entering the Bank so that we may properly identify you.
If you do not have a mask, we ask you use our drive-thru for your banking need.

Sanitation
Hand sanitizer is available to all employees, clients and visitors in our lobby as they enter and exit our branches.
Greatly enhanced daily cleaning procedures have been implemented.
Door handles will be sanitized after each client entry and exit from our branches.
Touch points will be sanitized in our lobbies and loan departments after each client meeting.
Our employees are required to stay home if they are sick or feverish and advised to seek medical care if symptoms persist.
We also ask all clients and visitors who are ill to use alternative forms of banking rather than visiting the branch.

Digital Banking Services
You can access your account activity, balances and statements thru online banking and mobile banking.
Night drops are located at each branch.
Checks can also be deposited thru our mobile banking app.
ATMs are available at each branch for cash withdrawals.

We appreciate your patience and understanding as we try to protect the health and safety of our clients and employees during this time. You can follow us on social media or visit our website for any updates to our reopening plan.


Updated March 24, 2020

Click here to read a joint statement from the depository institutions of Illinois to all bank and credit union customers.

 

Updated March 23, 2020

Governor Pritzker issued a shelter in place order for all non-essential workers in the State of Illinois to begin on Saturday, March 21st. Banks are recognized as essential services, so Grundy Bank branches will remain open and staffed to meet your financial needs. In order to do so during this time, we also need to take the health and well-being of our clients and staff serious so while our drive-up facilities will remain open, our lobbies will be open by appointment only.

Monday – Friday Hours
     Our drive-up hours will be as follows beginning on Monday, March 23rd.
        • Downtown Morris Branch at Main & Franklin Streets – 10 am to 6 pm
        • Morris Bedford Branch at 444 Bedford Road – 7 am to 2 pm
        • Wilmington Branch at 120 S. Main Street – 10 am to 6 pm
Saturday Hours
     Our weekend drive-up hours will be as follows beginning on Monday, March 23rd.
        • Downtown Morris Branch at Main & Franklin Streets – 7:30 am to Noon
        • Morris Bedford Branch at 444 Bedford Road – 7:30 am to Noon
        • Wilmington Branch at 120 S. Main Street – 7 am to 1 pm

If you need to open a new account, get access to your safe deposit box or meet with a lender, contact us at (815)942-0130 and we will be happy to schedule an appointment for you.

Banking Solutions
We ask you keep in mind that Grundy Bank offers solutions so that your banking can be uninterrupted while we practice social distancing.
     • Online Banking – It’s easy to enroll! Sign up thru the Enroll button in the Online Banking circle on our home page. With online banking, you can check your balance, transfer funds, view account activity, pay bills and more. If you need assistance, call us at (815) 942-0130.
     • Mobile Banking – the Grundy Bank mobile app is available for iPhone and Android devices. With the app, you have the same capabilities of online banking and deposit checks remotely.
     • Night Deposit – clients can continue to use the night drop available at all of our locations.
     • ATMs – ATMs are located at each of our branches and are accessible 24/7/365.
     • Loan Payments – you can make a loan payment thru our website via ACH or debit/credit card. To do so, visit our Make-a-Payment page and choose which payment method you would like to use.

Mobile Deposit Limits
During the outbreak, we understand your may need an increase in your mobile deposit limit so you can conduct more of your banking digitally. Personal limits are set with a $2,500 daily limit. If you need an increase to this limit, please contact us at (815)942-0130.

Lending Questions
We know during this time many of our consumer and commercial clients will be impacted. As always, we are here to support our clients who are affected by the coronavirus. We will be working with clients on an individual basis to identify the solutions that are best for their needs. Whether it’s a home equity, mortgage, personal loans or commercial loan, if you are impacted, please contact us at (815)942-0130.

If you are interested in a disaster relief loan, the U.S. Small Business Administration has information on disaster loan assistance for businesses, non-for-profits, homeowners and renters. You can visit their website for more information.

Is My Money Safe?
We understand this is an unprecedented time for many with the market volatility. Please remember that your deposits held at Grundy Bank are insured up to the maximum allowable amount by law. For levels of coverage, we encourage you to visit the FDIC’s Electronic Deposit Insurance Estimator (EDIE). This will allow you to estimate the total coverage for all of your different deposit accounts such as checking, savings, money market, and certificates of deposits.

Beware of Scams
This is also a great time to remind you about possible scams. Unfortunately, scammers use times of vulnerability to attack. Please keep in mind we will never call you to ask for your account number, your social security number, your online banking credentials, etc. We also remind you to never give out your online banking credentials to anyone and keep your personal identification number (PIN) private. Keep yourself protected by protecting your personal information.

If you receive an email you suspect may be fraudulent from Grundy Bank, DO NOT REPLY TO THE EMAIL. Call us at (815)942-0130.

Again, please feel free to contact us at (815)942-0130 or email us at info@grundybank.com with any questions. We will continue to communicate accordingly as we monitor and learn more about the impact the virus has to the communities we serve. We encourage you to visit the CDC website at www.cdc.gov or www.dph.illinois.gov for the latest news and information on how to protect yourself.

Your Hometown Advantage